Refund Policy

Last Updated: 04/04/2026

At Kinesin Peptide Research, we are committed to providing high-quality products and clear communication. Due to the nature of our products, all sales are subject to the following refund policy.

1. All Sales Final

All products sold by Kinesin Peptide Research are intended for research purposes only. Due to the sensitive nature of these products:

All sales are final
We do not accept returns once an order has been shipped

2. Order Issues & Damages

If your order arrives:

Damaged
Incorrect
Missing items

Please contact us within 48 hours of delivery.

Include:

Order number
Description of the issue
Photos (if applicable)

We will review and provide a resolution where appropriate.

3. Lost or Stolen Packages

Once a package is marked as delivered, we are not responsible for lost or stolen items
Customers should contact the shipping carrier to file a claim

We will assist where possible, but cannot guarantee replacements or refunds.

4. Presale Orders

Presale items are clearly marked prior to purchase
Orders containing presale items may have extended processing times

Cancellation:

Presale orders may be canceled before shipment only

5. Refund Eligibility

Refunds or replacements may be considered in limited cases, including:

Verified order errors
Shipping damage
Failure to deliver (carrier confirmed)

All cases are reviewed individually.

6. Non-Refundable Situations

We do not provide refunds for:

Change of mind
Improper handling or storage
Use outside intended research purposes
Failure to read product or presale information

7. Chargebacks

Initiating a chargeback without first contacting us may result in:

Order disputes
Account restrictions
Refusal of future service

We encourage customers to contact support so we can resolve issues directly.

8. Contact Information

For refund or order-related inquiries, please contact:

Kinesin Peptide Research
Email: Kinesinresearch@gmail.com

By placing an order, you agree to the terms outlined in this Refund Policy.